Agile Transformation & Team Leadership
Agile Transformation & Team Leadership Multiple roles 2017–2024 Problem Teams struggled with delivery consistency, backlog prioritization, and cross-team alignment. Approach
I am a Product and Delivery leader with over a decade of experience in SaaS, mobile, cloud, and enterprise IT. I’ve launched products used by tens of thousands of customers, driven AI-enabled automation, and led cross-functional teams through complex transformations. My work spans mobile ecosystems, enterprise SaaS, and large-scale infrastructure, always focused on results.
I’ve built a career at the intersection of technology and business, delivering products that scale across industries. At TELCLOUD, I lead product strategy and execution for a CPaaS platform serving telecom resellers and enterprise clients. At BuildFire, I expanded mobile access for small businesses by creating modular, customizable apps. Earlier, I directed complex cloud migrations and compliance projects that modernized enterprise IT environments.
My portfolio includes mobile platforms, SaaS ecosystems, AI-powered support systems, enterprise security projects, and marketplace solutions. I excel at aligning vision with execution, managing engineering, design, and business stakeholders to deliver measurable outcomes.
Agile Transformation & Team Leadership Multiple roles 2017–2024 Problem Teams struggled with delivery consistency, backlog prioritization, and cross-team alignment. Approach

Sales Reporting Automation (TELCLOUD) TELCLOUD 2024 Problem Sales teams manually generated reports by pulling data from multiple reseller systems, wasting

Ordering & Inventory Modernization (TELCLOUD) TELCLOUD 2024–2025 Problem Orders and inventory were fragmented, slowing resellers and limiting enterprise scalability Approach

Service Call Marketplace (TELCLOUD) TELCLOUD 2024 Problem No system for handling service calls like site surveys and installations. Providers and
AWS Cloud Migration & Security Compliance Senior Technical PM Enterprise IT 2020 Problem Legacy on-prem systems created downtime and compliance

AI-Enhanced Customer Support System (TELCLOUD) TELCLOUD Director of Product & Delivery 2024–2025 Problem Resellers and their customers had fragmented support,